“We asked a thousand leaders to list marble-earning behaviour – what do your team members do that earns your trust? The most common answer: asking for help. When it comes to people who do not habitually ask for help, the leaders we polled explained that they would not delegate important work to them because the leaders did not trust that they would raise their hands and ask for help. Mind. Blown.”
Another example of how value sharing strengthened a relationship was with my friend Chaz. To be honest, We’ve know each other for so long, I wasn’t sure that any more connecting was possible. But when he left his job as CFO at a very successful ad agency to come work with me, there were some difficult shifts. During our values exercise, I learned that one of his values is financial stability. Now, you’re probably thinking, That makes sense- he’s your CFO and one of your closest confidants. But honestly, I had no idea. And when I wanted to take big risks or make large investments in new business, I made up the story that he was pushing back and asking a million questions because he didn’t trust me, or because he thought his job was to talk me out of stuff. When I learned the it was his value-not just his job- I wanted to cry. In that moment it became one of my favourite things about him. I trust him so much I could cry just writing about this. We don’t fully see people until we know their values.
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